TERMS & CONDITIONS

Effective Date: September 14, 2026

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Welcome to MC Curated. These Terms & Conditions ("Terms") govern your purchase and use of design services provided by MC Curated ("MC Curated," "we," "us," "I," or "our").

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By booking a service, submitting payment, or otherwise engaging MC Curated for design services, you ("Client," "you," or "your") acknowledge that you have read, understood, and agreed to these Terms.

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1. SERVICES

MC Curated provides approachable interior design and styling services intended for homeowners who want professional design guidance without necessarily engaging a traditional full-service interior designer.

Services may include, depending on the package selected:

• Virtual room design

• In-home design consultations

• Multi-room or open-plan design

• Design direction and space planning

• Furniture, lighting, rug, art, and décor selections

• Color and finish recommendations

• Styling recommendations

• Curated shopping lists

• Product sourcing

• In-person shopping and sourcing

• Procurement and purchasing services

• Delivery coordination

• Other services specifically identified in the Client's proposal or invoice

The exact services included in a Client's project are determined by the applicable proposal, package description, invoice, or written agreement.

2. DESIGN FEES & PAYMENT

Design fees are based on the package or services selected and are due according to the payment terms stated on the applicable invoice or proposal.

Unless otherwise stated:

• Design fees are separate from the cost of furniture, décor, materials, shipping, delivery, installation, and other third-party expenses.

• Design fees are earned for professional time and services provided.

• Work will begin once the required payment has been received.

• Additional services requested outside the original scope may be billed separately.

MC Curated reserves the right to pause work on a project if an invoice becomes past due.

3. SHOP IT YOURSELF

For clients who prefer to purchase products independently, MC Curated may provide curated product selections, recommendations, shopping links, or a shopping list as part of the selected design service.

When Client chooses to Shop It Yourself:

• Client purchases products directly from the retailer or vendor.

• Client is responsible for reviewing product specifications, dimensions, availability, pricing, shipping, and return policies before purchasing.

• MC Curated is not responsible for retailer pricing changes, discontinued items, inventory changes, shipping delays, damaged products, or retailer return policies.

• Any questions, returns, exchanges, warranties, or claims relating to products purchased directly by Client must generally be handled by Client with the applicable retailer or vendor.

MC Curated may assist with product questions when specifically included in the selected service, but does not assume responsibility for purchases made directly by Client.

4. SOURCING SERVICES

When Client engages MC Curated for sourcing services, MC Curated may research and identify furniture, lighting, rugs, décor, art, antiques, vintage pieces, and other products based on the approved design direction, style, and budget.

Sourcing fees are charged according to the pricing stated in the applicable proposal or invoice.

Sourcing services may include research and recommendations but do not automatically include purchasing or procurement unless specifically stated.

Product availability and pricing may change before Client makes a purchase.

5. PROCUREMENT SERVICES

When Client elects to have MC Curated handle purchasing, MC Curated may provide procurement services including:

• Obtaining current product pricing

• Preparing purchase information

• Placing approved orders

• Vendor communication

• Order tracking

• Delivery coordination

• Assistance with damaged, missing, or incorrect merchandise

• Coordination with vendors regarding order-related issues

The exact level of procurement support will depend on the procurement service selected.

Client Payment Before Ordering

MC Curated does not front the cost of Client purchases.

Before MC Curated places an order for a Client, Client must approve the applicable selections and provide payment for the approved products and applicable charges.

Once payment has been received, MC Curated may place the order with the applicable vendor.

MC Curated is not obligated to place an order until required Client payment has been received.

6. PRODUCT PRICING & PROCUREMENT MARKUPS

Products purchased through MC Curated may include a procurement markup.

Applicable product pricing, markup, procurement fees, or other charges will be disclosed to Client in the applicable proposal, product approval, invoice, or other written communication before purchase.

Depending on the product and vendor, pricing may include:

• Furniture

• Lighting

• Rugs

• Décor

• Art

• Antique or vintage pieces

• Custom furnishings

• Trade-only products

• Vendor-specific charges

• Shipping or freight

• Other applicable product-related expenses

Markup rates may vary by vendor, product category, or purchasing arrangement.

Where applicable, MC Curated may receive trade pricing or discounts from vendors. Any applicable markup or procurement fee will be reflected in the pricing presented to Client.

7. CONCIERGE PROCUREMENT

For Clients who select a full-service or concierge procurement option, MC Curated may manage the purchasing process from approved selections through ordering and delivery coordination.

Concierge procurement may include:

• Vendor communication

• Purchasing

• Order management

• Tracking

• Delivery coordination

• Coordination of multiple orders

The applicable concierge procurement fee will be stated in the Client's proposal or invoice.

Unless otherwise stated, concierge procurement fees are separate from the cost of products, shipping, delivery, installation, and other third-party expenses.

8. CLIENT APPROVAL

Client is responsible for reviewing and approving product selections before purchase.

Client should carefully review:

• Product name

• Dimensions

• Quantity

• Finish

• Color

• Material

• Price

• Lead time

• Shipping information

• Other applicable specifications

Once Client approves a product and MC Curated places the order, cancellation or modification may be subject to the vendor's policies.

MC Curated is not responsible for a vendor's refusal to cancel, modify, exchange, or return an order.

9. CUSTOM, MADE-TO-ORDER & FINAL-SALE PRODUCTS

Custom, made-to-order, personalized, antique, vintage, clearance, and final-sale products may have limited or no cancellation or return rights.

Client understands that these products may not be returnable once ordered.

MC Curated will communicate known vendor restrictions when reasonably available, but Client is responsible for reviewing and approving the applicable purchase before the order is placed.

10. SHIPPING, FREIGHT & DELIVERY

Unless specifically included in the Client's proposal, the following are separate from design and procurement fees:

• Shipping

• Freight

• White-glove delivery

• Delivery fees

• Storage

• Assembly

• Installation

• Hanging

• Receiving

• Local delivery

• Other third-party services

Estimated delivery dates and lead times are provided by vendors and are subject to change.

MC Curated does not guarantee vendor delivery dates.

11. DAMAGED, DEFECTIVE OR MISSING ITEMS

MC Curated will make reasonable efforts to assist with communication between Client and the applicable vendor when products arrive damaged, defective, incomplete, or incorrect, when such assistance is included in the selected procurement service.

However, the ultimate resolution is subject to the vendor's policies and available remedies.

MC Curated does not manufacture the products and therefore cannot guarantee replacement, repair, refund, or other resolution by a third-party vendor.

12. RETURNS & CANCELLATIONS

Product returns, exchanges, cancellations, refunds, restocking fees, and related matters are subject to the policies of the applicable retailer or vendor.

Once an order has been placed, Client may be responsible for:

• Restocking fees

• Return shipping

• Freight charges

• Delivery charges

• Cancellation fees

• Vendor fees

• Other non-refundable charges

MC Curated is not responsible for a vendor's failure to accept a return or issue a refund.

Where a vendor issues a refund for a purchase made through MC Curated, the refund will be handled according to the applicable vendor refund and MC Curated payment procedures.

13. CREDIT CARD & PAYMENT PROCESSING FEES

Payments made by credit card or another payment method that carries a processing fee may be subject to a 2.99% payment processing fee, where permitted by applicable law and payment processor requirements.

Any applicable processing fee will be disclosed to Client at the time of payment.

Payment processing fees are separate from design fees and product costs.

14. SALES TAX

Applicable sales tax will be charged in accordance with applicable law.

Where MC Curated purchases and/or resells taxable products as part of a procurement service, applicable sales tax may be included on the Client's invoice.

Client is responsible for paying all taxes properly charged on purchases.

15. ADDITIONAL SERVICES

Services requested outside the scope of the original project may be billed separately.

Additional services may include:

• Additional design revisions

• Additional renderings

• Additional consultations

• Additional in-home styling

• Travel beyond the included service area

• Shopping and sourcing

• Procurement

• Additional project time

• Other services requested by Client

Additional services will be communicated to Client before work begins whenever reasonably possible.

16. DESIGN REVISIONS

Each design package includes the number of revisions stated in the applicable service description or proposal.

Additional revisions beyond the included amount may be billed at the applicable hourly or flat rate.

A revision means a requested modification to an approved design direction or selection. Significant changes to the scope, room, style direction, layout, or project requirements may be treated as additional design work.

17. CLIENT RESPONSIBILITIES

Client agrees to provide MC Curated with accurate and timely information necessary to perform the services.

This may include:

• Accurate room measurements

• Photos

• Floor plans

• Existing furniture information

• Project budget

• Desired timeline

• Product preferences

• Relevant architectural or construction information

MC Curated is not responsible for design errors resulting from inaccurate or incomplete information supplied by Client.

Client is responsible for verifying dimensions and site conditions before purchasing products or beginning construction.

18. CONTRACTORS & THIRD-PARTY SERVICES

MC Curated may provide design recommendations or coordinate with contractors, vendors, installers, tradespeople, or other third parties when included in the scope of work.

Unless otherwise agreed in writing, MC Curated does not serve as the contractor, installer, manufacturer, engineer, architect of record, or general contractor for Client's project.

Client is responsible for independently contracting with and paying third-party contractors and service providers.

MC Curated is not responsible for the workmanship, scheduling, pricing, conduct, or performance of independent third parties.

19. DESIGN CONCEPTS & PROFESSIONAL ADVICE

MC Curated provides interior design and styling recommendations based on the information available at the time of design.

Design concepts are intended as aesthetic and functional recommendations and should not be interpreted as structural, engineering, electrical, plumbing, code, or other specialized professional advice unless expressly stated.

Client is responsible for obtaining appropriate licensed professionals where required.

20. PHOTOGRAPHY & PORTFOLIO USE

Unless Client provides written notice requesting otherwise before photography or publication, MC Curated may photograph completed work and use photographs of the project for:

• Website

• Social media

• Portfolio

• Marketing

• Advertising

• Printed materials

MC Curated will not knowingly publish Client's personal identifying information in connection with project photography without permission.

21. INTELLECTUAL PROPERTY

Design concepts, mood boards, drawings, renderings, layouts, specifications, shopping lists, sourcing research, and other original materials created by MC Curated remain the intellectual property of MC Curated unless otherwise agreed in writing.

Client receives a limited right to use the design materials for the Client's own residential project.

Design materials may not be reproduced, resold, distributed, or used for another project without written permission from MC Curated.

22. CONFIDENTIALITY

MC Curated will make reasonable efforts to keep Client information and project details private.

MC Curated will not knowingly disclose confidential Client information to third parties except as necessary to provide the contracted services or as otherwise required by law.

23. CANCELLATION OF DESIGN SERVICES

Client may request cancellation of design services by providing written notice.

Fees for work already performed are non-refundable.

Any deposits or payments designated as non-refundable in the applicable proposal or invoice will remain non-refundable.

If Client cancels after procurement or purchasing has begun, Client remains responsible for applicable product costs, procurement fees, vendor cancellation charges, restocking fees, shipping, freight, and other charges incurred in connection with the project.

24. PROJECT PAUSES

If a Client project is inactive for an extended period due to Client delay, lack of communication, failure to provide information, or other circumstances outside MC Curated's control, MC Curated may consider the project paused.

Restarting a paused project may require updated pricing, scheduling, or availability.

25. LIMITATION OF LIABILITY

MC Curated will perform services in a professional and reasonable manner consistent with the agreed scope of work.

To the extent permitted by law, MC Curated will not be responsible for indirect, incidental, consequential, or third-party losses arising from products, vendors, contractors, delivery companies, manufacturers, or other third parties.

MC Curated's responsibility is limited to the services expressly agreed upon and paid for by Client.

26. CHANGES TO SERVICES OR PRICING

MC Curated may update its service offerings, pricing, procurement fees, and policies from time to time.

The pricing applicable to a Client's project will be the pricing stated in the applicable proposal, invoice, or service agreement at the time the service is purchased or approved.

27. AGREEMENT TO TERMS

By submitting payment, approving a proposal, booking a service, or authorizing MC Curated to begin work, Client acknowledges that they have reviewed and agree to these Terms & Conditions.

These Terms are intended to be read together with the Client's applicable proposal, invoice, service description, and other written project documentation.eement, the project-specific agreement will control for that project.

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